Delivery

We are a small but dedicated team and process all orders as quickly as possible, normally within 2-3 working days. Please allow 3-5 working days for UK mainland delivery and 3 to 6 weeks for international delivery (although it's often sooner). We are doing everything to ensure orders arrive within their normal timeframes, but some deliveries may be delayed due to current government restrictions and reduced travel.

Please note we cannot deliver to PO Box addresses. If you have a remote off-shore location address please contact us directly for a shipping quote as we will have to check on shipping options.

Many thanks for your patience and we appreciate your support.

For further information on returning items for a refund or exchange please click here. 

P&P Charges

UK Economy P&P (Royal Mail 2nd Class):
Orders under £15	£3.95
UK Standard P&P (DPD Tracked):	£4.95
Orders over £100 (UK Mainland only)	FREE
UK Heavy P&P:
Orders over 2kg*	£6.95
Oversized Items*	£9.95
International Standard P&P:
USA	£20
Rest of World	£25
International Heavy P&P:
USA over 2kg	£30
Rest of World over 2kg*	£35
International Extra P&P (Select remote countries and outlying islands):	£40

 

The prices above do not include customs duty, local taxes or handling charges. 

International Delivery - Orders may be subject to local customs duties and taxes that are to be paid for by the customer prior to the release from customs. This will vary depending on the location and each countries customs requirements set out by their government. Notification of any such request will be made directly by our specific courier DPD, local partner couriers or order our fulfilment partner 'Angel Fulfilment Services'. 

Any item(s) returned to Time Team as a result of unpaid customs duties or charges by the recipient or purchaser will be refunded, excluding the original shipping cost. Time Team reserves the right to withhold reimbursement of the original shipping fee and/or may apply a discretionary returns charge on any forced returns or returns initiated by the purchaser.

Any duties and taxes paid are non-refundable on product returns. A refund for the products will be actioned once the order is received back by Time Team.

We cannot offer direct exchanges for any items you choose to return. The fastest way to ensure you receive an alternative item is to return the item you have for a refund, and once the return is accepted, make a separate purchase for the new item.

More information on our refund and exchange policy can be found HERE.

*Please note: All orders including Dig Village Book (2kg+) or other heavy items or orders over 2kg or with oversized large items will incur additional shipping charges due to the weight and size of package.